At zesproduct, we value your time and strive to provide the best service experience. To ensure smooth scheduling and fairness for all clients, please review our reservation and cancellation policy below.
📅 How to Book a Session
Booking a consultation or coaching session is simple:
✅ Contact Form – Fill out our online contact form on our website, and we will get back to you with available slots.
✅ Email Inquiry – Send us an email at [your email], and we will assist with scheduling.
✅ Direct Call – Call us at [your phone number] for immediate booking assistance.
Once your session is confirmed, you will receive a confirmation email with meeting details.
⏳ Rescheduling & Cancellation Policy
We understand that schedules may change, and we strive to accommodate adjustments when possible. Please follow these guidelines:
✔ Rescheduling – You may reschedule your session at least 24 hours in advance at no additional cost.
✔ Cancellations with 24+ Hours Notice – No penalty; you may request a refund or reschedule.
✔ Late Cancellations (Less than 24 Hours Notice) – A 50% cancellation fee will be charged.
✔ No-Show Policy – If you miss your session without notice, the full session fee will be charged with no refunds.
💳 Payment & Refunds
🔹 Full payment is required at the time of booking.
🔹 Refunds for eligible cancellations will be processed within 5-7 business days.
🔹 If a session is canceled by [Your Business Name], you will receive a full refund or an option to reschedule at no charge.
📌 Need to reschedule or cancel? Contact us at [your email] or call [your phone number] as soon as possible.
Thank you for your understanding and cooperation!